Returns & Exchanges
Our hassle-free return policy ensures you're completely satisfied with your purchase
Our Return Policy
Simple, fair, and customer-friendly return process
30-Day Window
Return or exchange items within 30 days of delivery
Easy Process
Simple online return process with step-by-step guidance
Full Protection
Complete refund protection for eligible returns
Return Conditions
Items must meet these conditions to be eligible for return
Eligible for Return
- Item is in original condition
- Original packaging and tags intact
- Within 30 days of delivery
- Proof of purchase provided
- Not damaged by misuse
- Not a personalized item
Not Eligible for Return
- Items damaged by misuse
- Personalized or customized items
- Perishable goods
- Software or digital products
- Items without original packaging
- Beyond 30-day return window
How to Return an Item
Follow these simple steps to return your item
Initiate Return
Log into your account, go to "My Orders", and click "Return Item" next to the order you want to return.
Select Reason
Choose the reason for your return from our dropdown menu. This helps us improve our service.
Print Label
Download and print the prepaid return shipping label. This will be provided automatically.
Package Item
Securely package the item in its original packaging with all accessories and documentation.
Ship Back
Drop off the package at any authorized courier location or schedule a pickup.
Receive Refund
Once we receive and verify your return, we'll process your refund within 3-5 business days.
Refund Information
Everything you need to know about refunds
Refund Method
Refunds are processed to your original payment method
- Credit/Debit Cards: 3-5 business days
- Bank Transfer: 5-7 business days
- Digital Wallets: 1-3 business days
Refund Amount
You'll receive a full refund for eligible returns
- Item price: Full refund
- Original shipping: Refunded
- Return shipping: Free
Processing Time
Quick and efficient refund processing
- Return received: 1-2 days
- Quality check: 1-2 days
- Refund processed: 1-2 days
Exchange Process
Need a different size, color, or model? We make exchanges easy
Same Item Exchange
Exchange for a different size, color, or variant of the same item
- Free return shipping
- Free exchange shipping
- No additional charges
- Quick processing
Different Item Exchange
Exchange for a completely different item from our catalog
- Price difference applies
- Free return shipping
- Standard shipping rates
- Full refund option available
Special Return Cases
Handling special situations with care
Damaged Items
If your item arrives damaged, contact us immediately. We'll arrange for a free return and full refund or replacement.
- Report within 48 hours of delivery
- Provide photos of damage
- Free return shipping
- Priority processing
Wrong Item Sent
If you receive the wrong item, we'll immediately arrange for the correct item and cover all shipping costs.
- Report within 24 hours
- Keep item in original packaging
- Free return and replacement
- Expedited shipping for replacement
Need Help with Returns?
Our support team is here to help with any return or exchange questions